Cancellation Policy

Please note we reserve the right to charge a cancellation fee for the following: An appointment that is cancelled with less than 3 hours notice An appointment that is not attended/client does not show An appointment where the client is 10 or more minutes late An appointment that can not go ahead because client and/or parent can not provide the correct ID We ask that you please reschedule or cancel at least 3 hours before the beginning of your appointment.

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